Privacy Policy

Effective Date: 12 August 2026

Sarahdix respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect information when you visit or purchase from our website.

Information We Collect

Depending on how you use our website, we may collect:

• Name

• Email address

• Telephone number

• Billing address

• Delivery address

• Order information

• Payment-related information

• IP address

• Browser and device information

• Website usage information

• Information you provide when contacting customer support

Payment card details are processed through our payment service providers and are subject to their own security and privacy practices.

How We Use Your Information

We may use your information to:

• Process and fulfil orders

• Process payments

• Arrange delivery

• Provide customer support

• Send order confirmations

• Send delivery and tracking updates

• Handle returns and refunds

• Prevent fraud and unauthorised transactions

• Improve our website and services

• Comply with legal and regulatory requirements

Marketing Communications

Where required, we will only send marketing communications where we have an appropriate legal basis or your consent.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication.

Transactional communications relating to your orders may still be sent where necessary.

Cookies

Our website may use cookies and similar technologies to operate the website, remember preferences, analyse website usage and improve the customer experience.

You can manage cookies through your browser settings and, where applicable, our cookie consent tools.

Disabling certain cookies may affect website functionality.

Sharing Personal Information

We may share relevant personal information with trusted service providers that help us operate our business, including providers involved in:

• Payment processing

• Order fulfilment

• Delivery and logistics

• Website hosting

• Customer support

• Fraud prevention

• Analytics

• Advertising and marketing

• Legal and regulatory compliance

We do not sell your personal information as a source of revenue.

Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes and complying with legal obligations.

Your Rights

Depending on your circumstances and applicable UK data protection law, you may have rights relating to your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion where applicable

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Make a complaint to the relevant data protection authority

To exercise applicable rights, contact us using the details below.

Contact Us

Sarahdix

367 Eastfield Road
Peterborough
PE1 4RD
United Kingdom

📧 Email: sarahdixon8410@gmail.com
📞 Phone: +44 335 342 4301